Experiences: 0- 3 Years

Educational Qualification: Any Graduate

Vacancy: 15

Location: Aundh, Pune

Salary: As per last drawn

Company Profile: www.binated.com

Job Responsibilities

– Solid command over written English (grammatically correct written English)

– Customer Support – Assist the customer process and solve Customer queries via email/chat/calls.

– Ensuring customer satisfaction through prompt responses and query resolution

– Coordinate with the internal team for issue resolving & coordination with customer

– To ensure that tasks are completed daily and in a timely manner

– Respond to customers in tickets issues, follow-ups, etc.

– Should be well versed with MS Office

Mandatory Requirements

- Should be ready to work in Night shifts and 5 days working.
- Should be ready to Work from Office

Soft Skills:

- Excellent verbal and written communication skills




- Should possess prioritizing and organizing skills
- Logical and reasoning abilities to take right decisions to resolve customer’s issues.
- Result oriented who can drive towards stringent targets.
- Passion for Customer Services and enhancing customer experience
- Should be punctual and responsible with work

Should have the passion to learn and grow

Job Types: Full-time, Permanent, Fresher

Pay: ₹12,592.96 - ₹35,950.46 per month

Benefits:

- Health insurance
- Paid time off
- Provident Fund

Education:

- Bachelor's (Required)

Language:

- English (Required)

Location:

- Aundh, Pune, Maharashtra (Required)

Shift availability:

- Night Shift (Preferred)

Work Location: In person

📌 Customer Service Representative (India)
🏢 Binated
📍 India