Role: Telecalling / Customer Success Executive

Experience: Fresher

Notice period: Immediate to 15 days

Location: Chennai

Mode: WFO

Roles and Responsibilities:

- Make outbound calls to prospective customers from provided leads
- Explain banking products such as Personal loans, Home loans, Business loans
- Understanding the customers financial requirements and eligibility.
- Generate and qualify leads and pass eligible customers to the sales/ field team.
- Explain interest rates, loan tenure, eligibility, documentation, and process accurately.
- Achieve assigned daily/weekly/ monthly calling and lead-generation targets.
- Maintain regular follow-ups until the lead is converted or closed

Skills and Knowledge:

- Any degree or related field
- Valuable communication and convincing skills
- Fluent in Tamil and English, other language is added an advantage
- Basic knowledge of banking and financial products
- Good follow-up skills

Work Location: In person

📌 Telecalling / Customer Success Executive (India)
🏢 Reflective Software Tech
📍 India