Front Office Executive and Admin

Company: Hexanova Tech Solutions, registered under AMK International Private Limited
Job Type: Full-time
Work Location: In Person @ Kakkanad

Job Summary

Hexanova Tech Solutions is looking for a professional, organized, and customer-focused Front Office Executive to join our dynamic team. The Front Office Executive will be the first point of contact for students, parents, visitors, clients, and vendors, while also supporting day-to-day administrative, HR, accounts, and student coordination activities.

The ideal candidate should have excellent communication and interpersonal skills, a professional attitude, strong organizational abilities, and the confidence to handle customer interactions and sales follow-ups.

Key Responsibilities

- Greet and welcome visitors, students, clients, parents, and vendors in a professional and courteous manner.
- Answer, screen, and direct incoming telephone calls promptly and efficiently.
- Maintain visitor logs and ensure proper sign-in and sign-out procedures.
- Keep the reception and front-office area clean, organized, and presentable at all times.
- Handle incoming and outgoing mail, correspondence, and courier services, ensuring timely communication and accurate records.
- Send welcome emails to new students and maintain updated communication records.
- Coordinate with internal departments to communicate messages and support administrative requirements.
- Monitor office stationery and supply inventory and arrange replenishment when required.
- Provide administrative and clerical support to the HR and administration departments,



including interview scheduling and documentation.
- Coordinate courier dispatches and maintain accurate records of incoming and outgoing packages.
- Assist with day-to-day accounts-related activities and documentation as assigned.
- Make sales calls and follow up with prospective students/leads to support successful course enrolments.
- Achieve assigned follow-up and conversion through effective communication and relationship management.
- Attractive performance-based incentives will be provided for successful enrolments/conversions.
- Assist in organizing staff meetings, events, celebrations, and special occasions.
- Actively participate in events and promotional activities organized by Hexanova Tech Solutions.
- Maintain and update various office, student, and administrative records as instructed by management.
- Perform other administrative and front-office duties as assigned by management.

Required Skills & Qualifications

- Excellent verbal and written communication skills.
- Strong interpersonal and customer service skills.
- Positive negotiation and persuasion skills.
- Proficiency in Microsoft Office Suite – Word, Excel, and PowerPoint.
- Working knowledge of Google Workspace – Google Docs, Sheets, and Forms.
- Strong multitasking and time-management abilities.




- Professional appearance and courteous demeanor.
- Good problem-solving and conflict-resolution skills.
- Strong attention to detail and organizational skills.
- Ability to communicate confidently with students, parents, clients, and visitors.
- Ability to handle sales calls, lead follow-ups, and customer enquiries professionally.
- Ability to work independently as well as collaboratively with different departments.

Preferred Candidate Profile

- Candidates with experience in front office, reception, administration, customer service, telecalling, sales coordination, or educational institutions are preferred.
- Freshers with excellent communication skills and a willingness to learn may also apply.

Benefits

- Cell phone reimbursement
- Internet reimbursement
- Performance-based incentives for successful enrolments/conversions
- Professional and supportive work environment

Work Location

In Person @ Kakkanad

Application

Interested candidates are encouraged to apply with their updated resume to +91-XXXXXXXXXX. Shortlisted candidates will be contacted for the interview process.

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

- Cell phone reimbursement
- Internet reimbursement

Ability to commute/relocate:

- Kakkanad, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

- Do you have experience using Google Forms and Google Sheets?
- Are you willing to make calls?

Experience:

- front office admin: 1 year (Required)

Work Location: In person

📌 Front Office Receptionist and Admin (India)
🏢 AMK INTERNATIONAL PRIVATE
📍 India