NKS Super Speciality Hospital is seeking an experienced and dedicated Quality Manager to lead and monitor quality initiatives, ensure NABH compliance, and drive continuous quality improvement across all hospital departments.
Key Responsibilities
- Lead and implement the hospital's Quality Management System (QMS).
- Ensure compliance with NABH standards, statutory requirements, and hospital policies.
- Plan, conduct, and coordinate internal quality audits.
- Monitor quality indicators, patient safety goals, and clinical outcomes.
- Investigate incidents, perform root cause analysis (RCA), and implement corrective and preventive actions (CAPA).
- Coordinate quality improvement projects across departments.
- Conduct staff training on quality standards, infection control, and patient safety.
- Prepare quality reports, audit documentation, and management review presentations.
- Collaborate with clinical and non-clinical departments to improve operational efficiency and patient care.
Qualifications
- Master's degree in Hospital Administration (MHA/MBA-Hospital Administration) or a related healthcare management field.
- Certification in NABH Quality Management is preferred.
Experience
- 5–8 years of experience in hospital quality management.
- Experience in NABH accreditation and quality audits is mandatory.
Required Skills
- Solid knowledge of NABH standards and quality management systems.
- Excellent analytical, documentation, and reporting skills.
- Leadership, communication, and team management abilities.
- Proficiency in MS Office and quality reporting tools.