Job Title: Telesales Executive – B2B Steel Sales
Company: Shree Ji Steel Private Limited
Location: Sector V, Salt Lake, Kolkata (On-site)
Salary: ₹16,000 – ₹25,000 per month + Attractive Performance Incentives
Experience Required: 2–3 Years
Employment Type: Full-Time | Permanent
Qualification: Graduate Preferred
About Shree Ji Steel Private Limited
Shree Ji Steel Private Limited is a growing B2B steel trading, manufacturing, supply, and export company, serving customers across India.
We supply a wide range of steel products to customers in the construction, infrastructure, EPC, engineering, fabrication, manufacturing, industrial, and project sectors.
Our business focuses on competitive pricing, quality products, reliable supply, timely delivery, and long-term customer relationships.
We are looking for an experienced, confident, and result-oriented Telesales Executive who can generate new B2B business, handle customer enquiries, communicate with decision-makers, and convert opportunities into confirmed orders.
Job Summary
The Telesales Executive – B2B Steel Sales will be responsible for new customer acquisition, outbound calling, lead generation, enquiry handling, requirement understanding, quotation follow-up, negotiation, sales conversion, and customer relationship management.
The ideal candidate should have proven experience in B2B telesales, inside sales, product sales, business development, or customer acquisition.
Candidates with experience in steel, metals, industrial products, construction materials, engineering products, building materials, or other B2B products will be strongly preferred.
Key Responsibilities1. B2B Telesales & Lead Generation
- Make regular outbound calls to prospective B2B customers and generate new business opportunities.
- Generate leads through CRM databases, existing leads, digital enquiries, referrals, market databases, and other available sources.
- Handle inbound enquiries and identify genuine purchase requirements.
- Contact customers from sectors such as construction, infrastructure, EPC, engineering, manufacturing, fabrication, industrial, and project industries.
- Communicate with Purchase Managers, Procurement Heads, Contractors, Dealers, Fabricators, Manufacturers, Business Owners, and Industrial Buyers.
2. Sales Conversion & Closing
- Follow up consistently with qualified prospects until conversion.
- Share quotations and communicate pricing, availability, specifications, and delivery details.
- Negotiate professionally with customers to close sales.
- Handle objections related to price, quality, availability, delivery, payment terms, and competitors.
- Identify decision-makers and understand the customer’s buying process.
- Convert qualified enquiries into confirmed orders and purchase requirements.
- Identify opportunities for upselling, cross-selling, and repeat business.
- Re-engage inactive and old leads to generate new opportunities.
3. Customer Relationship Management
- Build and maintain strong professional relationships with new and existing B2B customers.
- Understand customer buying patterns, upcoming requirements, and future projects.
- Maintain regular communication regarding enquiries, quotations, orders, payments, dispatch, and deliveries.
- Coordinate with internal teams to resolve customer concerns quickly.
- Follow up with existing customers to generate repeat orders and long-term business.
- Develop relationships with key customers and high-value accounts.
- Collect market intelligence regarding competitor pricing, demand, products, and customer requirements.
4. Sales & Order Coordination
- Coordinate with Sales, Procurement, Logistics, Finance, Dispatch, and Operations teams.
- Communicate customer requirements accurately to the relevant internal departments.
- Coordinate regarding:
- Product Availability
- Pricing
- Stock
- Delivery Schedule
- Transportation
- Payment Status
- Dispatch Status
- Prepare and share accurate quotations and sales-related information.
- Track confirmed orders until successful execution.
- Coordinate payment and outstanding follow-ups wherever required.
5. CRM & Sales Reporting
- Maintain complete and accurate customer and lead information in the CRM.
- Update enquiry status and follow-up activities regularly.
- Maintain an organized and updated sales pipeline.
- Record customer discussions, quotations, follow-ups, and order status.
- Prepare daily, weekly, and monthly sales reports.
Eligibility Criteria
Educational Qualification
- Graduate in any discipline preferred.
- Sales, Marketing, Commerce, or Business-related educational background will be an advantage.
Experience
- 2–3 years of experience in one or more of the following:
- B2B Telesales
- Inside Sales
- Product Sales
- Business Development
- Customer Acquisition
- Telecalling Sales
- Industrial Sales
- Experience in steel, metals, construction materials, industrial products, engineering products, manufacturing, or building materials will be strongly preferred.
- Candidates with a proven track record of achieving sales targets will be preferred.
Required Skills
- Excellent verbal communication and convincing skills.
- Strong English, Hindi, and Bengali communication skills.
- Strong sales, negotiation, and objection-handling abilities.
- Excellent follow-up and closing skills.
- Confident and professional telephone communication.
- Ability to identify genuine purchase requirements.
- Ability to communicate effectively with B2B decision-makers.
- Strong customer relationship management skills.
- Target-oriented and result-driven approach.
- Ability to work in a fast-paced and performance-driven sales environment.
- Good knowledge of MS Excel, MS Word, Google Workspace, and CRM software.
- Strong organizational and time-management skills.
- Self-motivated, disciplined, and commercially focused.
Preferred Skills
Candidates with the following experience will have an added advantage:
- Experience with Zoho CRM, Salesforce, or similar CRM platforms.
- Knowledge of steel products such as:
- MS Plate
- MS Angle
- MS Channel
- MS Beam
- MS Flat
- MS Round
- MS Pipe
- TMT Bars
- Structural Steel
- Sheets & Plates
- Understanding of B2B procurement and purchasing processes.
- Experience dealing with Purchase Managers, Procurement Teams, Contractors, EPC Companies, Fabricators, Dealers, Manufacturers, and Industrial Buyers.
- Experience in high-volume outbound B2B calling.
- Basic understanding of steel pricing, quotations, margins, negotiation, and sales orders.
- Existing B2B customer relationships or industry network will be an advantage.
Key Performance Indicators (KPIs)
Performance will be evaluated based on:
- Monthly sales achievement
- New customer acquisition
- Qualified leads generated
- Lead-to-order conversion
- Sales pipeline value
- Customer interaction volume
- Daily outbound calling activity
- Follow-up effectiveness
- Quotation-to-order conversion
- Repeat business
- Customer retention
- CRM accuracy and reporting discipline
Compensation & Benefits
- Salary: ₹16,000 – ₹25,000 per month, depending on experience, skills, and performance.
- Attractive performance-based incentives linked to sales achievement.
- Cell phone reimbursement.
- Sales training and product knowledge development.
- Practical exposure to B2B steel trading and industrial sales.
- Opportunity to work with customers across India.
- Career growth opportunities based on performance.
- Professional and performance-driven working environment.
Why Join Shree Ji Steel?
At Shree Ji Steel, you will have the chance to build a career in B2B industrial and steel sales while working with customers from multiple industries across India.
You will gain practical experience in:
- B2B Lead Generation
- Product Selling
- Customer Acquisition
- Negotiation
- Quotation Handling
- Sales Closing
- Procurement Processes
- Steel Market Understanding
- Customer Relationship Management
High performers will have opportunities for increased responsibilities, higher incentives, and career growth.
Work Schedule
Working Days: Monday to Saturday
Work Mode: Work From Office
Shift: Day Shift
Location: Sector V, Salt Lake, Kolkata
Employment Type: Full-Time | Permanent
How to Apply
Interested candidates can send their updated resume to:
Email:
[email protected]
Subject: Application – Telesales Executive – B2B Steel Sales
Work Location: Sector V, Salt Lake, Kolkata (On-site)
Job Types: Full-time, Permanent
Pay: ₹16,000.00 - ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
Application Question(s):
- In which industry you worked/ are working?
- What's the maximum tons you have sold in previous company?
- What is your current salary?
Experience:
- Sales: 2 years (Required)
Work Location: In person
📌 Telesales Executive –B Steel Sales (India)
🏢 Shree Ji Steel
📍 India