JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized advantages to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

We are currently seeking Corrigo Platform Analyst role to join our JLL Technologies Client Delivery team. The Corrigo Platform Analyst is responsible for managing, optimizing, and supporting JLL's Corrigo work order management platform. This role serves as the technical liaison between facilities management operations, vendors, and IT teams to ensure efficient facility maintenance workflows and system performance.
About JLL Technologies –
JLL Technologies is a specialized group within JLL. We deliver unparalleled digital advisory, implementation, and services solutions to organizations globally. We provide best-in-class technologies to bring digital ambitions to life aligning technology, people and processes. Our goal is to leverage technology to increase the value and liquidity of the world's buildings, while enhancing the productivity and the happiness of those that occupy them.
What this job involvesCorrigo Platform Analyst (CPA) Responsibilities
As a Corrigo Platform Analyst at JLL Technologies, you will be directly responsible to
Platform Administration & Configuration Administers: The Corrigo platform including user management, permissions, workflow configurations, and system settings. Configures work order routing rules, vendor assignments, asset hierarchies, and approval processes to match business requirements. Maintains system documentation and standard operating procedures.
Data Management & Reporting Development:



Maintains dashboards, reports, and analytics to track key performance indicators such as work order completion rates, vendor response times and other metrics. Ensures data integrity across the platform and performs regular audits. Extracts and analyses data to identify trends and optimization opportunities.
User Support & Training: Provides tier 2/3 technical support to end users including facilities managers, technicians, and vendors. Creates training materials and conducts training sessions for new users and feature rollouts. Troubleshoots system issues and coordinates with Corrigo support when escalation is needed.
Process Improvement Collaborates with stakeholders: to identify inefficiencies in maintenance workflows and recommends system enhancements. Participates in system upgrades, testing new features, and implementing best practices. Documents process improvements and their impact on operations.
undefinedCore SkillsetsAdvanced troubleshooting ability and logicIndependently motivatedExcellent attention to detailSuperior proactive customer service skillsKnowledge of real estate industry and real estate technologySuperior troubleshooting skillsStrong interpersonal skills with the ability to engage and communicate with our clients and diverse employeesPrevious ITIL training and knowledgeSound like the job you’re looking for? Before you apply it’s also worth knowing what we’re looking for: Education and experienceBachelor's degree in Information Systems, Facilities Management, Business Administration, or related field 3-5 years of experience with computerized maintenance management systems (CMMS) or work order management platforms (Preferred)



Previous experience with Corrigo platform strongly preferred Strong analytical skills with proficiency in Excel, Power BI, or similar reporting tools Understanding of facilities management operations and maintenance workflows Excellent problem-solving and troubleshooting abilities Strong communication skills with ability to translate technical concepts for non-technical audiences
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

📌 Implementation Analyst (India)
🏢 JLL
📍 India