JOB DESCRIPTION – TELECALLERPosition: Telecaller / Telecalling Executive

Department: Recruitment & Client Coordination
Location: Office-based
Employment Type: Full-Time

About the Role

We are looking for an enthusiastic and confident Telecaller to join our team. The candidate will be responsible for making outbound calls, communicating with candidates/clients, explaining job opportunities and services, and maintaining proper follow-ups.

Key Responsibilities

- Make outbound calls to candidates and clients regarding job opportunities and recruitment services.
- Explain job profiles, salary, location, eligibility, and other relevant details clearly.
- Handle incoming calls and respond to queries professionally.
- Follow up with candidates regarding interviews, documentation, joining, and placement status.
- Maintain accurate records of calls, candidate information, and follow-ups.
- Coordinate with the recruitment and interview team.
- Build and maintain good communication with candidates.
- Meet daily and monthly calling and follow-up targets.
- Ensure timely communication and provide regular updates to candidates.
- Maintain professionalism and a positive attitude while interacting with candidates.

Requirements

- Minimum qualification: 12th Pass / Graduate.
- Good verbal communication skills.




- Basic knowledge of English and Hindi.
- Basic computer knowledge and ability to use MS Office/Google Sheets.
- Confident, energetic, and target-oriented personality.
- Freshers can apply; experience in telecalling, recruitment, sales, or customer service will be an advantage.
- Ability to handle multiple calls and follow-ups efficiently.

Skills Required

- Excellent communication and interpersonal skills.
- Good convincing and negotiation ability.
- Active listening and problem-solving skills.
- Basic computer and data-entry skills.
- Ability to work independently as well as in a team.
- Target-oriented approach.

What We Offer

- Competitive salary + performance incentives.
- Professional and friendly working setting.
- Training and guidance for freshers.
- Career growth opportunities.
- Opportunity to develop skills in Recruitment, HR & Client Coordination.

Ideal Candidate

A confident and energetic individual who enjoys talking to people, can build professional relationships, and is comfortable working with daily calling and follow-up targets.

Interested candidates can apply with their updated CV.

Pay: ₹8,000.00 - ₹12,000.00 per month

Benefits:

- Cell phone reimbursement

Work Location: In person

📌 Tele Calling Executive (Siliguri)
🏢 THE EDGE
📍 Siliguri