21 Sep
|
DLS Hotels
|
India
Core Responsibilities
- Reservations and Check-In: Manages incoming bookings, assigns rooms, verifies guest identification, and issues room keys. [1, 2, 3]
- Guest Services and Communication: Answers inquiries, handles special requests, shares local attraction insights, and resolves complaints. [1, 2, 3]
- Billing and Payments: Prepares guest folios, processes payments, and manages financial transactions at checkout. [1, 2, 3]
- Interdepartmental Coordination: Acts as the communication bridge between guests and other teams like housekeeping (for room readiness) and maintenance (for repairs). [1, 2, 3]
- Revenue and Upselling: Promotes hotel amenities, dining, and room upgrades to maximize revenue. [1, 2, 3]
- Night Auditing: Reconciles daily financial transactions and closes out the business day during overnight shifts
Pay: ₹20,000.00 - ₹22,000.00 per month
Work Location: In person
📌 Front Office Supervisor (India)
🏢 DLS Hotels
📍 India