Receptionist & Telecaller – Job DescriptionKey Responsibilities:

- Welcome and greet students, clients, and visitors professionally.
- Handle incoming calls and provide relevant information about ACMT courses, services, webinars, and programs.
- Make outgoing calls to prospective students and clients.
- Handle enquiries received through phone calls, WhatsApp, and other communication channels.
- Follow up with prospective students and clients regularly.
- Share information regarding courses, meetings, interviews, appointments, and other services.
- Maintain and update call, enquiry, and visitor records.
- Understand customer requirements and coordinate with the concerned team.
- Guide visitors to the appropriate person or department.
- Maintain a professional and organized reception area.
- Assist the team with basic office and administrative work when required.
- Maintain polite, professional, and positive communication with customers and visitors.





Requirements:

- Good communication skills in both Hindi and English.
- Must be able to communicate with customers in English.
- Basic computer knowledge is required.
- Basic knowledge of MS Office and WhatsApp.
- Good listening and interpersonal skills.
- Ability to handle customer enquiries professionally.
- Ability to manage multiple calls and enquiries efficiently.
- Freshers can apply; relevant experience will be an advantage.

Required Skills:

- Good Communication Skills
- Telecalling & Follow-up
- Customer Handling
- Front Desk Management
- Basic Computer Knowledge
- Team Coordination
- Qualified & Positive Attitude
- Hindi & English Communication Skills

Pay: ₹15,000.00 - ₹40,000.00 per month

Work Location: In person

📌 Receptionist, telecaller (Vaishali Nagar)
🏢 Academy of capital market
📍 Vaishali Nagar