✅ Monitor proactive and real-time customer & process KPIs to ensure smooth operations✅ Raise timely alerts to resolution teams for quick action✅ Ensure resolution teams close issues within defined SLAs, minimizing customer impact✅ Execute business processes accurately and within SLA timelines✅ Address and resolve queries raised by Geography teams in a timely mannerExperience Required - 2 to 4 YrsLevel - Executive / Sr. ExecutiveInterested candidates may share profile to
📌 Customer Service Executive – Command Center (Maharashtra)
🏢 Reliance Jio Infocomm
📍 Maharashtra
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