Job Description

Key Responsibilities:

- Food Audit Project Management: End-to-end planning, execution, and project management of internal and external quality and food safety audits across all food categories.

- CAPA & Non-Compliance Closure: Drive root-cause analysis and timely closure of non-compliances (NCs) across all darkstores/fulfillment centers.

- Cross-Functional Collaboration: Partner closely with darkstore operations, supply chain, category, and central quality teams to establish seamless compliance workflows.

- Regulatory Compliance: Ensure strict adherence to FSSAI norms, state food safety regulations, and industry-standard hygiene practices.

- Customer Satisfaction & IGCC: Manage Inbound/Outbound Goods Control Center (IGCC) processes to directly improve product quality and boost overall customer satisfaction metrics.

- AI-Driven Continuous Improvement: Leverage AI tools and automated quality management systems to analyze audit data, predict compliance risks, and streamline reporting.

📌 Manager - QHSE (Bengaluru)
🏢 Swiggy Networks
📍 Bengaluru