Designation: Accounts Executive
Languages Known: English and Hindi
Work Location: Bangalore
Office Address: 327-328, 6th Sector, 5th Main, Service Road, HSR Layout,
Bengaluru, Karnataka 560102.
Notice Period: Immediate Joiners
Qualification: Accounts & Finance
Working Days: 6 Days
Work Mode: Work From Office
Shift: Day Shift
Salary Package: During Training period: 10500/- PM (Stipend) in the
Training Period (35 Days).
Roles and Responsibilities:
- The candidate should have a basic understanding of GST (Goods and Services
Tax) and TDS (Tax Deducted at Source) provisions and tally to address client
queries accurately.
- Understand the specific needs and issues of corporate clients regarding Tally
ERP, GST, and TDS.
- Assist clients and troubleshoot the errors to make the operation run smoother.
- Maintain detailed records of client interactions, issues reported, and
resolutions provided for future reference and quality assurance.
- Regularly monitor and evaluate the performance of the voice support team to
ensure high standards of customer service and support are maintained.
- Stay updated with the latest changes in GST and TDS provisions and Tally
ERP updates to provide accurate and current information to clients.
- Implement a feedback mechanism to gather client feedback on the support
provided, using this data to improve services continuously.