Greetings from Infosys BPM Ltd.,
We are hiring for Walkin Drive for Merchant Disputes & Chargeback (International) Domain for Bangalore. Please walk-in for the interview on 22nd September 2026 in Bangalore.
Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in.
Please use below link to apply and register your application.
Please mention Candidate ID on top of the Resume
Senior Process Executive- 1 Yr to 2 Yrs experience:
Reference Code=PROGEN-EXTERNAL-
Process Specialist- 2 Yr to 4 Yrs experience:
Reference Code=PROGEN-EXTERNAL-
Interview Details:
Interview Date: 22nd September 2026
Interview Time: 10:00 AM to 12:30 PM IST ONLY
Interview Venue:
Bangalore :: E-City Phase 2:: Infosys Limited, No. 40/P-41/P, Gate#: 1, Electronic City Phase-2, Industrial Area, Konappana Agrahara, Bangalore- .
Landmark: In Between Sunik Industries and Tejas Networks.
Please find below Job Description for your reference:
Job Location: Bengaluru Qualification: Any Graduate (Full Time) Experience: 1- 4 Years Notice Period:



Immediate Joiners to 15 days Shift: Flexible to work with any shift (Including Night Shifts) Work From Office is mandatory- 5 Days Job Level: 2 A/ 3 A Designation: Senior Process Executive/ Process Specialist Note:
Only candidates with experience in International Merchant Card Disputes and Chargebacks will be considered. JOB DESCRIPTION FOR 2 A:
Role Summary:
Own end-to-end merchant dispute handling across Visa, Mastercard, American Express, and Discover, including chargeback, representment, pre-arbitration, and arbitration. Maximize recovery, ensure rule compliance, and deliver a solid merchant experience under network SLAs.
Key Responsibilities:
A. Dispute & Chargeback Lifecycle:
Triage disputes (including retrievals/RFIs), validate reason codes, and decide action (accept/represent/pre-arb/arb). Prepare and file Compelling Evidence (CE) for representments within network/processor SLAs. Lead pre-arbit

📌 Walkin drive for merchant disputes (Bengaluru)
🏢 Infosys BPM
📍 Bengaluru