Candidate must have strong hands-on experience of 10+ years in Salesforce ecosystem with at least 4-5 years of experience architecting and implementing Salesforce Field Service Lightning (FSL) solutions.
Required Skills & Experience
Lead end-to-end architecture, design, and implementation of Salesforce Field Service Lightning (FSL) solutions. Design scalable field service management solutions for enterprise organizations. Deep expertise in: Salesforce Field Service Lightning (FSL) Service Cloud Experience Cloud Sales Cloud Mobile Field Service Solutions Strong understanding of FSL core components: Service Territories Service Resources Operating Hours Work Types Work Orders Work Order Line Items Service Appointments Skills Management Dispatcher Console Hands-on expertise in: Scheduling Policies Work Rules Optimization Rules Routing Strategies Resource Availability Crew Management Asset Management Experience designing Mobile Workforce Management solutions. Expertise in: Apex Lightning Web Components (LWC)



Flow Automation Platform Events REST/SOAP APIs Design enterprise-grade integrations with: SAP Oracle ERP GIS Platforms Io T Platforms Asset Management Systems External Scheduling Systems Strong understanding of: Real-time scheduling Appointment optimization Service lifecycle management Preventive maintenance processes Inventory and asset tracking Experience implementing: Offline Mobile Capabilities Mobile Workforce Enablement Technician Productivity Solutions Robust understanding of: Salesforce Security Architecture Sharing Rules Role Hierarchies Governor Limits Large Data Volume (LDV) considerations Experience with Dev Ops tools: Copado Gearset Auto Rabit Git Hub Azure Dev Ops Experience leading architecture reviews, design reviews, and code reviews. Strong stakeholder management, client interaction, and consulting experience. Key Responsibilities*
Define enterprise architecture for Salesforce Field Service programs. Lead solutioning workshops with business stakehol

📌 Field service lightning architect (Bengaluru)
🏢 Tata Consultancy Services
📍 Bengaluru