Docket is building AI-powered experiences that help go-to-market teams identify, understand, and engage high-intent buyers. We are looking for a detail-oriented Manual QA Engineer to help make our product reliable, intuitive, and ready for customers.
What you will do
- Test web-based AI product features across functional, regression, usability, and edge-case scenarios.
- Create and maintain clear test plans, test cases, and release checklists.
- Validate AI workflows, including prompts, generated outputs, tool integrations, and failure handling.
- Partner with Product, Design, and Engineering to clarify requirements and identify risks early.
- Reproduce, document, and prioritize bugs with exact steps, expected behavior, actual behavior, and supporting evidence.
- Perform exploratory testing to uncover issues not covered by predefined test cases.
- Verify fixes and support release readiness across staging and production environments.
- Help improve QA processes, defect triage, and product-quality standards as the company scales.

What we are looking for




- 2+ years of manual QA experience for SaaS or web applications.
- Strong understanding of software-testing fundamentals, including functional, regression, integration, smoke, and exploratory testing.
- Experience testing APIs, browser-based applications, and third-party integrations.
- Comfort evaluating AI-powered features, where outputs may vary and quality includes relevance, safety, and user experience.
- Excellent written communication and a disciplined approach to bug reporting.
- Ability to work independently, manage competing priorities, and collaborate in a fast-moving startup environment.
- Familiarity with tools such as Linear, Jira, Postman, browser developer tools, and test-management platforms.

Nice to have
- Experience testing B2B SaaS, CRM, marketing, sales, or analytics products.
- Exposure to automated testing frameworks or an interest in growing into automation.
- Experience with LLM evaluation,

📌 Manual QA Engineer (Bengaluru)
🏢 Docket
📍 Bengaluru