Job Title

Specialist– Integration ConsultingCommon accountabilities:
- Works autonomously within defined processes and procedures or methodologies, takes standard decisions and may support the development of solutions to complex problems of a recurring nature.​
- Receives instruction, guidance and direction from more senior level roles or manager, with regular monitoring on the status of the assignments.​
- May have specialized formal education or the equivalent work experience and has the required technical and functional skills and basic knowledge of the business.

Specific accountabilities:

Pre-sales
Support sales organization for integration matters (perform demos, analyze customer business flows and propose integration solutions to cope with customer requests)

Assistance & consulting
Provide advice/consulting to customers for their integration activities between Amadeus systems and customer systems
* Provide functional support and problem resolution within the overall integration project
* Ensure submission of SOR or change proposals (CPR) to Product Management




* Establish and manage the product/solution integration schedule
* Support Integration activities during the implementation project
* Provide formal integration status, KPIs and customer feedback reporting to Management
* Perform final sign-off/ certification prior to implementation in production

Post integration & Post implementation Consultancy
* Ensure product high level adoption by the customers in providing appropriate assistance on the daily activities
* Make sure customers make the most of the Amadeus products / solutions
* Identify and prioritize critical issues, problems and root causes

Process Improvement
Follow-up the implementation of internal processes improvement / automation

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment,

📌 Specialist– Integration Consulting (Bengaluru)
🏢 Amadeus
📍 Bengaluru