Job Description
Roles and Responsibilities:
nDelivery:
n
- n
- Work in Shifts based on rota.n
- Identify and resolve technical issues.n
- Maintaining and updating system technical documents and service operation manuals.n
- To ensure the support provided is within the Service Level agreement set with business and technology groups.n
- Ensure IT governance, standards and procedures are adhered to at all times.n
- Plan and perform software releases as a part of the Release and Change process.n
- Develop and deliver Application software changes according to requirement.n
- Investigate production incidents/problems and provide solutions to fixing the issues.n
- Assess impact on supported systems based on production changes.n
- Follow standard tooling such as ServiceNow to manage Incidents, Problem and Change.n
- Maintain a positive and detailed knowledge of AMD DEBI (Data Engineering and Business Intelligence) applications so as to effectively provide BAU support.n




- Ensure effective communications are maintained through timely sharing of information to technology and business stakeholders.n
- Liaise with external vendors such as Informatica, Hitachi for maintenance support on Application tools.n
- To cover on call support on a team rota basis.n

nRisk & Compliance
n
- n
- Ensure all activity fully complies with the appropriate policies, procedures and controlsn
- Strict adherence to change management and privileged production access management processesn
- Culture and Leadershipn
- Promote the MUFG values-led culture which is inclusive and diverse.n
- Promote a dynamic, delivery driven culture that works alongside business units to provide responsive
n resolutions and value driven solutions.n

nJob Requirements:
n
- n
- The Ideal candidate will be part of the DEBI Application support team and we are looking for a person who has strong experience( 7+ years) working in large scale teams and supporting production applications.n
- ETL Tools: SSIS

📌 DEBI Senior BI Analyst (Bengaluru)
🏢 MUFG Global Service (MGS)
📍 Bengaluru