21 Sep
|
Financial services
|
Yemalur
21 Sep
Financial services
Yemalur
Job Purpose
To build people and organizational capability of all front end employees through structured training and development initiatives and build a culture of learning, coaching and performance. Act as a performance consultant by strategically addressing people related performance issues in critical markets.
Job Context & Major Challenges
The Training manager is the custodian of capability building and performance of the 1000+ workforce spread across the country.
1. To build training architecture (Operations managers as Trainers, Building training content and build training processes and dashboards) to deliver on the capability building agenda.
2. To be adept at training delivery, content development and training management. This role requires a unique blend of expertise in Retail Operations and learning & development.
3. To work with Operations, Buying & Merchandising, Product, Visual merchandising, Marketing functions to conceptualize, create and drive relevant performance enhancing initiatives beyond the basic capability building.
4. To identify,
evaluate and work with competent vendors to support in executing the learning agenda for the brand/channel
5. superior influencing skills to be able to drive Operations teams and other function as none of them would have a reporting relationship though they are driven by similar business objectives
Key Result Areas
KRA (Accountabilities) (Max 1325 Characters)Supporting Actions (Max 1325 Characters)KRA1Product Training1. Basic Product Training for CCA though regular content creation and daily in store learning material
2. Advanced product training for Store Managers on Project drive category
3. Seasonal Product Training Manuals delivery
4. Identifying the need and delivering in-store product training
5. Identify and groom SM and MRM as trainers for delivering product training
6. Plan around assessment structure
7. Enabling MRM/VMI to test and improve product knowledge
8. Co-ordinate with third parties for any specif
📌 Assistant Manager (Yemalur)
🏢 Financial services
📍 Yemalur