Job Description
Services Manager - Customer Service Management

Join our Baker Hughes Team
Baker Hughes is a global energy technology company serving the oil and gas industry in more than 120 countries. The Commercial and Sales organization drives growth by building robust customer partnerships, marketing hydrocarbons, and offering integrated equipment and service solutions. Focusing on digital transformation and energy transition, the team leverages data-driven insights to optimize sales performance and maximize customer value.

The BN India Customer Service Manager role demonstrates accountability for functional, business, and broad company objectives. In this role you will integrate and develop processes that meet business needs across the organization, manage complex issues within functional areas of expertise, be involved in long-term planning, and contribute to the overall business strategy.

Partner with the best
As a Services Manager, you will be responsible for:
- Financial forecasting and reporting and acts as P&L; leader of India region




- Participate in development and lead the execution of the Benlty Nevada Services growth strategy taking into consideration the services pricing, financials and operational excellence
- Work closely with region sales leaders to ensure appropriate sales coverage and opportunities to achieve the services orders plan for region
- Responsible for building strong long-term relationships with specific customers within the region
- Interface regularly with the Services Director to review the progress of regional growth initiatives and participate in the development of new service offerings

Fuel your passion
To be successful in this role you will:
- Bachelor’s degree in engineering from an accredited university or college
- At least 5 additional years of experience in Field Services
- At least 3 years of experience in a management role
- Willingness and ability to travel within assigned region
- Have at least five years experience

📌 Services Manager (Bengaluru)
🏢 Baker Hughes
📍 Bengaluru