About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com

What You’ll Do
- Execute tasks leveraging domain expertise in ServiceNow development, with a focus on ITSM and ITOM modules.
- Contribute to the continuous improvement of organizational processes and platform capabilities.
- Analyze and resolve a range of moderately complex issues using established policies, ITIL best practices, and platform governance standards.
- Operate with moderate supervision, following structured procedures and development guidelines.
- Perform a variety of routine and semi-complex assignments across ServiceNow modules including ITSM, ITOM, SAM, HAM, HRSD, GBS and Employee Center.




- Support onboarding and mentoring of new team members.
- Collaborate with cross-functional teams to translate business requirements into scalable ServiceNow solutions.
- Participate in code reviews, knowledge sharing, and continuous improvement initiatives.

What You’ll Need
- 7-12 years of hands-on experience in ServiceNow development and platform configuration.
- Proven experience in implementing and supporting ServiceNow ITSM and ITOM modules, including Discovery, CMDB, Event Management, and Service Mapping.
- Proficiency in designing and maintaining integrations using REST, SOAP, and other web technologies (HTTP, AJAX, XML, HTML, CSS, JavaScript).
- Robust programming skills in at least one modern language (e.g., JavaScript, Python, Java, C++).
- Experience with JavaScript frameworks such as AngularJS, Node.js, jQuery, Apache Jelly, or React.
- Solid understanding of software engineering principles, data st

📌 IT Application Services Specialist (Shivajinagar)
🏢 Toll Group
📍 Shivajinagar