At Family Resource Home Care, we provide high-quality, compassionate care that helps our clients maintain their independence and improve their quality of life. Our mission is clear: to improve more lives
We are currently hiring for a Bilingual Client Care Supervisor to join our branch located in Salem, OR
Position: Client Care Supervisor (CCS)
We’re looking for an outgoing, motivated, and humble Bilingual Client Care Supervisor to help drive our growth and ensure our clients’ well-being. In this role, you’ll focus on sales, client relationships, and care plan oversight, working closely with our branch staff to implement effective strategies.
Responsibilities
- Conduct assessments for potential clients to understand their needs.
- Build trust with clients and their families.
- Present customized care plans to bring in new clients.
- Maintain strong relationships with current clients.
- Monitor clients' health conditions and needs.
- Provide exceptional customer service and address concerns.
- Regularly visit clients to assess their well-being.
- Update care plans as clients’ needs change.
- Keep accurate client documentation.
- Give explicit directions for caregivers.
- Collaborate with the Branch Manager and Caregiver Manager on growth strategies.
- Identify opportunities to increase billable hours and services.
- Implement marketing initiatives to attract new clients.
Requirements
- Must be bilingual in English and Spanish.
- 2+ years in sales, marketing, or business development (healthcare or home care preferred).
- Proven track record of meeting goals.
- Excellent written and verbal communication skills.
- Customer-focused with a passion for quality care.
- Friendly and able to build lasting relationships.
- Ability to work both independently and as part of a team.
- Comfortable visiting clients in their homes.
- Valid driver’s license, auto insurance, clean driving record, and access to a vehicle.
Work Schedule
- Ho
📌 Client Care Supervisor- Bilingual (Salem)
🏢 Family Resource Home Care
📍 Salem
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