Create a better future
Do you want to make a difference in the world and contribute to a sustainable future? We believe we can develop technology and gain the knowledge to make that difference. We have launched our ambition, Mission Zero – enabling our customers to move towards zero emissions in mining and cement. We need your leadership skills, curiosity, and drive for change to fulfill our goal. Together, we enable our customers to produce the materials needed for a better future.

Department
You will be part of Supply Chain Execution, Africa Region

Senior Order Execution Specialist
Manages end-to-end spare parts order execution, ensuring timely delivery, process compliance, and customer satisfaction.
Manages aftermarket projects for mining customers through cross-functional coordination, order execution, and customer engagement.

Key Responsibilities / Key Individual Accountabilities
• Own the order handling process for standard spare parts from receipt of purchase order to delivery and invoicing




• Validate customer orders against proposals and ensure all required information is available for order entry
• Accurately enter orders in ERP/CRM systems and track their progress through to fulfillment
• Monitor lead times, material availability, and production schedules to ensure on-time delivery (SIFOT/DIFOT)
• Coordinate with Procurement, Planning, and Logistics to ensure smooth execution of each order
• Communicate proactively with customers regarding order confirmations, delivery schedules, and any delays
• Ensure compliance with export control, documentation, and invoicing requirements
• Handle changes, cancellations, and urgent order escalations efficiently and professionally
• Collaborate with Customer Relations and Sales to follow up on overdue receivables when required
• Manage customer communication, order status updates, escalations, and issue resolution.
• Prepare and maintain revenue, order intake, backlog, and delivery performance reports.
• Arrange and

📌 Senior Order Execution Specialist (Chennai)
🏢 FLS Global
📍 Chennai