Technical Specialist – VDI (L3)
Experience: 8–10 Years
Locations: Bangalore | Chennai | Mumbai
CTC: ₹24–30 LPA(896)
Notice Period: Immediate to 45 Days
Work Mode: Hybrid
Interview Mode: Virtual
Drive Date: 23rd September
Shift: 5:30 PM – 2:30 AM (US Shift)

Job Overview

We are looking for an experienced Technical Specialist – VDI (L3) to join the infrastructure support team. The role requires solid hands-on experience in enterprise VDI environments, Omnissa Horizon/VMware Horizon, Workspace ONE Access, Omnissa DEM, VMware infrastructure, and Microsoft technologies.

The candidate should currently be working at an L3 support/technical specialist level and have experience deploying, managing, troubleshooting, and supporting large-scale Horizon/VDI environments.

Key Responsibilities

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Provide L3-level technical support for enterprise VDI and Horizon environments.

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Design, deploy, configure, administer, and troubleshoot Omnissa Horizon infrastructure in large-scale environments.

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Support and troubleshoot Omnissa Horizon, Workspace ONE Access, and Omnissa DEM.

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Troubleshoot VMware infrastructure including ESXi, vSphere, and related virtualization components.

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Analyze logs and perform root-cause analysis for complex VDI and infrastructure issues.

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Handle user-level issues related to the Horizon Suite and provide timely resolution.

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Work with third-party IDM integrations and supporting VMware/Microsoft technologies.

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Work across hybrid cloud environments, including AWS, Azure, and on-premises infrastructure.

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Prepare and maintain HLD, LLD, solution documents, technical reports, and implementation documentation.

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Use basic scripting to automate repetitive operational tasks and improve support efficiency.

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Troubleshoot infrastructure components involving TCP/IP, DNS, LAN, switching, and routing.

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Perform Windows Server administration and troubleshooting.

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Work with Hyper-Converged Infrastructure (HCI) environments.

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Coordinate with customers, OE

📌 Technical Specialist – VDI (Bengaluru)
🏢 Umanist Staffing
📍 Bengaluru