Description
Key Result Area
- Act as first Point of Contact (POC) for Assets & Property related issues as well as:
- Log maintenance calls into Oracle I-procurement.
- Assign/Reassign I-procurement requests to designated Units.
- Escalate issues as required.
- Support the Asset and Property Manager in implementation of global asset management and administrative processes across the international property portfolio.
- Support the Asset and Property Manager in implementation and contract management of the Total Facilities Management contracts across the international portfolio.
- Mobilisation supervision and coordination of issues related to TFM operation including KPI reporting and SLA terms
- Provide guidance to the international organisation for process review related to admin helpdesk, asset transfer, asset write off/disposal and site visits
- Verify and prepare cost centers/chargeability for the chargeback of Assets & Facilities services Process invoices and keep a record of expenditure as well as reconciliations.
- Prepare Unit reports.




- Undertake administration activities such as conference room bookings, arrange stationery items and maintain up-to-date office records and files (electronically and hard copy as required).
- Prepare IOM (Inter Office Memo) for Asset disposal /write off
- Liaise and coordinate within and across Units, Departments and other Divisions to ensure work outcomes are achieved and monitor/improve turnaround times to maintain/improve customer service.
- Oversee the administrative compliance requirements for local authorities and departments related to building safety and operation in the UAE portfolio
- Coordinate meetings including arrange meeting requests, coordinate/circulate meeting related documentation, record and circulate minutes of meetings etc.
- Improve and strengthen the service culture to achieve customer satisfaction eg: simplify, standardize and improve office administration processes.

Operating Workplace, Framework and

📌 Senior Associate-Maintenance.CA-Administration Unit (Bengaluru)
🏢 Mashreq Bank
📍 Bengaluru