21 Sep
|
Huron Consulting Services
|
Bengaluru
21 Sep
Huron Consulting Services
Bengaluru
Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We collaborate with education organizations to develop strategies and implement solutions that enable the transformative change our clients need to own their future. Together, we empower clients to drive innovation, create sustainable funding streams and deliver better student outcomes.
Today, leaders of higher education institutions and academic medical centers are spending too much time reacting to market forces, rather than focusing on the essential priorities that help students, faculty and staff thrive. The most productive path forward requires an intentional approach and innovative thinking, whereby stakeholders across the entire institution rally around a shared vision and embrace the hard work of effecting change.
You’ll help our clients to achieve organizational effectiveness, improve student outcomes, implement recent technologies and align resources and investments to ensure long-term sustainability.
Join our team as the expert you are now and create your future.
In this position, you will provide exceptional technical support to developers and system administrators. To succeed in this role, you must use active listening skill and empathy for the customer as you research and resolve problems before proposing software resolutions. You will be challenged to achieve timely ticket closures and prompt customer responses over the telephone or via email. Not only will your software development and troubleshooting skill reassure customers struggling with problems, but also your ability to manage expectations concerning outcomes will create a favorable impression of the company and its products. Responsibilities Include: Researching, analyzing, and resolving customer reported issues - Isolating product areas causing the most support queries and working with the development team to fix them - Remotely assisting customer system setup, configuration, and admin
📌 Product Support Engineer (Bengaluru)
🏢 Huron Consulting Services
📍 Bengaluru