We are looking for a Quality Assurance Associate with 3–5 years of experience in the AEC industry to support the development, implementation, maintenance, and continual improvement of the organization's ISO 9001:2015 Quality Management System (QMS).
The successful candidate will work closely with project, design, engineering, BIM, operations, and management teams to ensure that organizational processes are documented, implemented, monitored, and continuously improved in line with ISO 9001:2015 requirements and applicable AEC industry standards.
The role will also support the organization in preparing for and successfully completing ISO 9001:2015 certification and subsequent surveillance audits.

Key Responsibilities
- Implement, maintain, and continuously improve the Quality Management System (QMS) in accordance with organizational requirements and applicable ISO standards.
- Ensure compliance with company policies, organizational requirements, and applicable ISO 9001 standards.
- Review, update, and implement QMS documentation, procedures, SOPs, templates,



and process controls to ensure effectiveness and consistency.
- Monitor overall process performance, identify gaps and risks, and recommend opportunities for improvement.
- Plan and conduct internal audits, document audit findings, and drive timely closure of non-conformities through effective Corrective and Preventive Actions (CAPA).
- Conduct root cause analysis of non-conformities and recurring issues and monitor the effectiveness of corrective actions.
- Coordinate and support external audits, certification, and surveillance audit processes.
- Collect, analyse, and act upon customer feedback to improve customer satisfaction and service quality.
- Monitor, analyse, and report trends in key quality metrics and performance indicators, recommending actionable improvements.
- Prepare and present QMS/IMS performance metrics and improvement updates during management review and other management meetings.
- Drive cont

📌 Quality Assurance Associate (India)
🏢 Everest Technical Services
📍 India