Role Title: Test Manager - Passenger Service Systems (PSS)
Location: Noida, Pune, Hyderabad
Experience: 10-15 Year
Employment Type: Full-Time
Role Overview
We are seeking an experienced Test Manager with strong expertise in Airline Passenger Service Systems (PSS) to lead end-to-end testing activities for large-scale airline transformation and digital initiatives. The ideal candidate will have deep knowledge of airline operations, reservation systems, departure control systems, and test management methodologies, with the ability to manage distributed testing teams and engage with business stakeholders.
Key Responsibilities
- Lead end-to-end test strategy, planning, execution, and governance for airline PSS implementations and enhancements.
- Manage SIT, UAT, Regression, Integration, Performance, and Production Validation testing phases.
- Coordinate with business stakeholders, product owners, vendors, and development teams to define testing scope and acceptance criteria.
- Develop test plans, test schedules, resource plans, and risk mitigation strategies.
- Ensure testing deliverables meet quality standards and project timelines.
- Manage defect triage, prioritization, root cause analysis, and resolution tracking.
- Drive test automation initiatives and continuous quality improvement practices.
- Produce quality metrics, dashboards, and executive status reports.
- Lead geographically dispersed testing teams and vendor resources.
- Ensure compliance with airline regulatory and operational requirements.
Required Skills & Experience
- 10+ years of experience in Software Testing with at least 5 years in Test Management roles.
- Strong experience in Airline Passenger Service Systems (PSS).
- Hands-on exposure to one or more leading PSS platforms:
- Amadeus Altéa Suite
- SabreSonic
- Navitaire Recent Skies
- Deep understanding of:
- Reservations
- Inventory Management
- Ticketing & Fare Management
- Departure Control Systems (DCS)
- Check-in & Boarding Processes
- Loya
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