Own and govern Bains ITOM processes across discovery event management and service mapping Maintain process standards monitor process health and drive continuous improvement Partner with Engineering and CMDB teams to ensure ITOM data supports accurate operational insights
Skills 8-16 years in IT operations or ITOM process ownership ServiceNow ITOM modules Discovery Event Management Service Mapping ITIL awareness data quality and process governance stakeholder engagement across Engineering and infrastructure teams
Mandatory Skills : ServiceNow CMDB, ServiceNow ITOM-Governance
📌 Associate Principal (Kolkata)
🏢 LTM
📍 Kolkata
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