About Snapfix ?
Snapfix is on a mission to simplify the world's operations. We build the world's most user-friendly platform for managing maintenance, inspections, and daily operations through photos, messages, and checklists. Hotels, facilities, and teams across the globe rely on Snapfix to get things done, fast.
The Role
You'll be the primary technical owner of AI at Snapfix, building the backend foundations and evaluation systems that make our AI reliable, useful, and scalable.
This is a hands-on individual contributor role. You'll write production code, shape architecture, and own AI quality from development through release and ongoing improvement. Working closely with Engineering, Product, and Customer teams, you'll turn user needs into practical capabilities and establish how we measure whether they work.
What You'll Own
- Scalable AI foundations: Build backend services, APIs, and reusable components that help engineers develop, test, and ship AI features consistently.
- Flexible AI harnesses: Create modular, versioned interfaces for swapping and comparing models,
providers, prompts, and orchestration frameworks without rewriting product features.
- AI quality and evaluation: Define success with Product. Build representative datasets, automated evaluations, and human review workflows that measure task success, expose failures, and catch regressions before release.
- Production reliability: Operate AI services on AWS with tracing, monitoring, alerts, and recovery mechanisms. Balance quality, latency, and cost as usage grows.
- Secure, maintainable delivery: Build tests and evaluations into CI/CD, document key decisions, and protect customer data through access controls, output validation, and safeguards against prompt injection and unintended actions.
What We're Looking For
- Senior backend experience: 5+ years building production systems, with solid foundations in API design, data modeling, asynchronous processing, and reliability. We're language agnost
📌 Senior Ai Engineer, Backend (India)
🏢 Snapfix
📍 India