About Our Company

Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 20 years. We are part of Ameriprise Financial Inc., a US financial planning company headquartered in Minneapolis with a global presence and diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection.

Be part of an inclusive, collaborative culture that rewards you for your contributions, and work with other talented individuals who share your passion for doing outstanding work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So, if you're talented, driven and want to work for a strong, ethical company that cares, take the next step and create a career at Ameriprise India LLP.

Job Description





The HRSC Representative provides the first point of contact for all employee questions related to basic payroll, benefits and human resources topics within our Global HR Service Center. This position blends a passion for customer service and knowledge of human resources to quickly and accurately respond to questions received via the phone, chat, web portal or email. Answering questions will include educating employees on self-service tools, resources and information.

Key Responsibilities
- Provide accurate and timely response to questions and inquiries received via phone, chat, web or email.
- Utilize available tools and knowledge to consistently respond to questions and provide education and coaching to employees on how and where to obtain information on their own in the future.
- Probe for information to diagnose issues and to determine the best course of action to assist the employee with resolution.
- Demonstrate compassion, sound judgement and understanding to diffuse upset e

📌 HR Service Center Representative (Gurugram)
🏢 Ameriprise
📍 Gurugram