Oracle Fusion Order-to-Cash (O2C) Analyst
Position Purpose
- Support Oracle Fusion Order-to-Cash operations in a global enterprise environment
- Partner with Finance, Sales Operations, Shared Services, IT, Tax, and Audit teams to deliver reliable, compliant, and efficient business processes
Key Responsibilities
- Support Oracle Fusion Accounts Receivable, Cash Management, Collections, Customer Accounts, Credit Management, Revenue Management, and Billing processes
- Resolve production support issues and investigate business process exceptions
- Support Tax regime configuration within Oracle Fusion and Thomson Reuters OneSource
- Gather requirements and implement system enhancements
- Execute testing for quarterly Oracle Cloud updates and new functionality
- Support customer onboarding, invoice generation, cash application, collections, credit management, dispute resolution, and revenue-related processes
- Develop reporting and analytics using Oracle tools
- Support SOX compliance, audit requests, and internal control activities
- Support global customer invoicing, collections,
revenue recognition, and cash application processes
- Partner with Finance and Sales Operations teams to improve order processing efficiency and cash conversion performance
- Drive continuous process improvement and automation opportunities
Required Qualifications
- Bachelor's degree in Accounting, Finance, Information Systems, Business, or related field
- 5+ years of Oracle ERP experience
- Experience supporting Oracle Fusion Accounts Receivable, Revenue Management, or Order-to-Cash processes
- Strong understanding of Order-to-Cash business processes
- Knowledge of customer billing, collections, cash application, credit management, dispute resolution, and revenue accounting principles
- Excellent analytical, problem-solving, and communication skills
- Experience working with global business and shared services teams
- Oracle-certified functional analyst
- Strong Finance and Customer Operations
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