About Threecolts

Threecolts is the leading software suite for online & offline consumer brands (Amazon, Walmart, Target, Shopify, eBay, etc.). We’ve built a powerful ecosystem of software solutions to help businesses grow smarter — from revenue recovery and retail finance, to multichannel operations and pricing optimization. With over 500 employees globally and strong backing, we’re scaling fast across new markets and new partner channels.

Who We Are

We’re a global team built for speed, trust, and impact. As an AI enabled company, AI is integrated across Threecolts from development through to operations, empowering teams to move faster, build better, improve quality, and make more informed decisions. We hire exceptional people from all backgrounds and give them the autonomy to move fast and the accountability to deliver, where you will wear multiple hats, take ownership of challenges, and proactively solve problems beyond your immediate scope. Change is constant, ambiguity is part of the deal, and clear, concise communication is how we stay aligned, so when in doubt, bring people in.





? Th Role

As a Customer Success Associate, you’ll be at the heart of our mission to ensure customers achieve their goals and realize the full value of our products and services. Your job? Build solid, trusted relationships with clients, guide them through onboarding, and proactively address their needs to drive success and satisfaction. You’ll act as the bridge between customers and internal teams, ensuring seamless communication and collaboration to resolve challenges and unlock opportunities.

This isn’t just about “checking in” or “managing accounts” — you’ll be the driving force behind customer retention, growth, and advocacy. By monitoring customer health metrics, identifying risks, and delivering tailored solutions, you’ll help clients thrive while contributing to the company’s long-term success. We’re looking for someone who can anticipate customer needs, think strategicall

📌 Customer Success Associate (Lucknow)
🏢 Threecolts
📍 Lucknow