nThe Technical Reviewer provides technical review support in line with defined procedures, exercising appropriate discretion in managing workload priorities. The role involves conducting technical reviews of client organization files following assessments, making certification decisions, and preparing detailed reports. The reviewer liaises with internal and external stakeholders, ensures compliance with standards and procedures, supports continuous improvement, and maintains up‑to‑date technical competence.
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nKey Responsibilities
n1. Technical Review Activities
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- Perform daily review of pending technical review tasks.n
- Conduct technical reviews for assigned jobs, including evaluation of:n
- Commercial agreementsn
- Assessment reportsn
- Certificatesn
- Make certification decisions based on documentation and standards.n
- Upload technical review findings and raise:n
- Assessor Feedbackn
- Office Actionsn
- Nonconformities or clarifications, as appropriaten
- Collaborate with other Technical Reviewers to balance workload and achieve KPI targets.n
n2. Documentation & Reporting
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- Prepare reports detailing technical review outcomes.n
- Update raw data collation spreadsheets with visit details and review findings.n
- Ensure proper data filing and entry according to established procedures.n
n3. Stakeholder Communication
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- Address internal and external client queries professionally.n
- Build and maintain effective working relationships with clients, assessors, and internal teams.n
n4. Coaching & Knowledge Transfer
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- Provide guidance to team members to support capability building and knowledge sharing.n
n5. Competency Maintenance
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- Conduct assessments as needed to maintain qualification status.n
- Stay updated on technical and regulatory developments within the automotive sector.n
- Maintain Continuing Career development (CPD) records.n