Job Description
Job Title: Consumer Research Insights Executive
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nLocation: Govandi East, Navi Mumbai
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nExperience : Interns to 1 or 2 years (entry level)
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nShifts : Field work ,6 days working ,9 hours General shift from 10:00 AM to 6:00 PM
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nIndustry: Food & Beverage / Retail / Consumer Goods
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nJob Summary :
nThe role involves field-based consumer research, sensory testing, customer feedback collection, and on-ground execution of studies across retail outlets and external venues. This role is highly operational and execution-focused, requiring strong skills in consumer research, survey administration, field data collection, and stakeholder coordination in a fast-paced retail environment.
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nKey Responsibilities:
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nConsumer Product Testing & Fieldwork
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- Coordinate and execute in-store and external consumer product testing sessionsn
- Recruit and interact with consumers for surveys and taste testsn
- Ensure smooth execution of coffee, bakery, dessert and beverage testing sessionsn
- Manage tasting setup including samples, questionnaires,
coding, sequencing and respondent flown
- Support moderation and administration of consumer surveysn
- Ensure quality and completeness of collected responsesn
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nOperational Coordination
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- Liaise with store teams, kitchen teams and internal stakeholders for testing requirementsn
- Coordinate logistics for products, materials and testing assets across locationsn
- Track sample counts, respondent quotas and testing schedulesn
- Maintain testing hygiene, consistency and execution standards during sessionsn
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nData & Reporting Support
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- Organize survey data and consumer feedbackn
- Support basic analysis of responses and thematic coding of open-ended feedbackn
- Create summary reports and observations from product testsn
- Maintain trackers and documentation across studiesn
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nKey Skills:
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- Robust communication and interpersonal skillsn
- Comfortable a