You Will Be Responsible For
Managing a portfolio of UK/US-based SEO and digital marketing clients on a daily basis Serving as the single point of contact - handling calls, emails, and Zoom meetings independently Reviewing SEO deliverables and communicating progress, insights, and results to clients in a explicit, value-driven way Coordinating with internal SEO, content, and web teams to ensure timely and quality delivery Tracking account health -revenue, retention, satisfaction - and reporting weekly/monthly Identifying upsell and cross-sell opportunities within existing accounts Onboarding new clients and setting expectations from day one You Must Have
2-3 years of experience in client servicing or account management in a digital marketing agency Hands-on experience managing SEO clients - you should be comfortable discussing keyword strategy, on-page, off-page, technical SEO,
and monthly reporting Proven experience handling international clients (UK/US) on a day-to-day basis -calls, emails, reporting Excellent spoken and written English - client-facing communication is the core of this role Ability to work independently in a remote setup during UK shift hours (3 PM – 12 AM IST) Familiarity with tools like SEMrush, Ahrefs, Google Analytics, Search Console Working knowledge of CRM and project management tools is a plus This Role Is NOT For You If
You have only handled Indian clients or domestic accounts You know SEO only theoretically - we need someone who has managed real SEO accounts You need heavy supervision or hand-holding on client communication You're looking for a day shift