Description
Help protect clients and the firm by enabling accurate, timely responses to critical know your customer (KYC) and due diligence needs. In this role, you will coordinate across business stakeholders and control partners to drive high-quality onboarding outcomes and well-managed exam and audit responses. You will bring structure to time-sensitive requests, maintain clear evidence, and support a culture of robust controls. If you enjoy stakeholder coordination, detail-oriented execution, and continuous improvement, this role offers meaningful impact and growth.
As an Exam Management Analyst within the Wholesales KYC Operations team, you coordinate end-to-end KYC onboarding activities and controlled responses to KYC-related information requests from internal and external stakeholders. You help ensure required documentation and data points are identified, obtained, quality-checked, and submitted within agreed timelines, while maintaining clear audit trails and evidence.
Job responsibilities
- Serve as a point of contact for KYC onboarding, remediation, and renewal requests,



coordinating across stakeholders to drive timely outcomes
- Coordinate end-to-end onboarding execution, including document sourcing, follow-ups, completeness checks, and handoff to a central KYC operations team for processing
- Coordinate responses to regulatory, audit, compliance, and governance requests related to KYC, aligning on requirements and deadlines
- Validate submissions for completeness and quality against internal process requirements and maintain clear documentation and evidence packs
- Triage incoming requests, identify required data points and documentation, and escalate risks or issues through appropriate channels
- Track request status, dependencies, and due dates to support on-time delivery across multiple concurrent items
- Identify recurring data issues and process gaps, and propose improvements to enhance quality, speed, and consistency
- Contribute to the ongoing ref

📌 Wholesales KYC Operations (Mumbai)
🏢 JPMorganChase
📍 Mumbai