Chief Administrative Officer, TIAA India
The CAO role is a senior executive role designed to:
1. Manage Teams covering aspects of Business Management, Corporate Functions of Facilities/Transport/Real Estate and Corporate Security, Business Continuity, Chief of Staff Office to TIAA GC Head, Business Risk and Controls, IT Asset Management Support
2. Help TIAA GC Head on Strategic aspects of running TIAA GC including but not limited to Organization Strategy.
3. Build and maintain external relationships e.g. with NASSCOM, Zinnov, AMCHAM etc.
4. Build and Maintain relationships with Key Stakeholders
5. Be part of Senior Leadership Team in India and collaborate at all levels to take TIAA GC to next stage

Reporting directly to the Head of TIAA GC, the CAO serves as a key member of the Executive Leadership Team, tasked with leading critical corporate services to support the organization’s growth, and enhance the workplace setting. The CAO will ensure that all administrative functions operate cohesively and in alignment with the company’s broader strategic objectives,



driving continuous improvement and fostering a culture of excellence.

Key Responsibilities and Duties
1. Strategic leadership and corporate governance
- Collaborate with the India Head and executive leadership to shape the strategic direction of administrative and operational functions, ensuring alignment with corporate goals.
- Provide leadership and strategic oversight for all administrative activities, implementing robust governance frameworks to optimize efficiency and resource utilization.
- Serve as a trusted advisor to the India Head on organizational strategy, operational improvements, and risk management, including providing insights for long-term business planning.
- Ensure compliance with all regulatory requirements across the portfolios managed, establishing internal controls and auditing procedures to safeguard the organization’s interests.

2. Business management and operational excellence
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📌 Managing Director (Mumbai)
🏢 TIAA
📍 Mumbai