Salesforce Solution Architect
Location:Chennai
Employment type: Full Type
Experience: 8+ years in CRM or enterprise applications, including 5+ years with Salesforce and 2+ years in solution design or leadership.
About Teceze
Teceze is an IT services company supporting clients across Digital Workplace Services, Cloud and Infrastructure, Cyber Security, Staff Augmentation and Global Procurement Services. This role contributes to client Salesforce consulting and delivery, working with business stakeholders and technical teams to implement, improve and support enterprise applications.
Role purpose
Teceze is seeking a Salesforce Solution Architect to turn client business goals into coherent, deliverable Salesforce solutions. You will own the functional solution across business processes and Salesforce products, align stakeholders on scope and priorities, and guide consultants and developers from discovery through adoption.
Key responsibilities
- Lead discovery workshops with business owners and technology stakeholders to define objectives, pain points,
process boundaries and measurable outcomes.
- Map current and future sales, service and customer-management processes, including exceptions, approvals, handoffs and operational ownership.
- Design solutions across relevant Salesforce products, defining functional capabilities, data relationships, access needs and integration requirements.
- Evaluate standard features, configuration, custom development and third-party applications;
document the business and delivery trade-offs of each option.
- Produce solution blueprints, process maps, backlog structure and acceptance criteria that enable accurate estimates and phased implementation.
- Partner with Technical Architects on scalability, security, integration and data migration;
escalate decisions thatrequire specialist technical ownership.
- Guide consultants and developers during implementation, review demonstrations and resolve ambiguity before it creates avoidable r
📌 Salesforce Solution Architect (India)
🏢 TECEZE
📍 India