Job Description
Job Title: Community Leader
nLocation: Gurgaon (Work from Office)
nType: Full-time
nExperience: 2–4 years
nReports To: Content Head
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nWhy This Role Exists
nBehind every great parent is a strong support system.
nAt Parentune, we’re building that system—day in, day out.
nThe Community Leader role sits at the heart of this mission. You're not here to just “moderate” a forum. You’re here to build a real-time, high-trust, high-retention parent community—across platforms, age buckets, and needs.
nFrom resolving queries at record speed to running expert-led sessions and scaling parent-to-parent conversations, this role is for someone who wants to create daily value—and see that value reflected in a parent’s relief, action, and return.
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nWhat You’ll Own
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- End-to-end parent engagement across age buckets (Pregnancy, Newborn, Toddler, School-Going).n
- CSE team leadership across English, Hindi, and regional touchpoints, managing Daily Sheets and Response Time standards.n
- Onboarding and logistics for Doctors, Experts, video shoots,



blog reviews, and "Ask Doctor" sessions.n
- Community recognition initiatives (such as Parentune ProParent) and brand campaigns (e.g., Sebamed, Nestle) with activity trackers and payouts.n
- Monetization alignment for Parentune Pro/Plus memberships, paid expert sessions, and courses.n
- Who You Aren
- A community-first thinker - you know the difference between reach and retentionn
- Sharp at listening - you decode what parents don’t sayn
- Quick, dependable, and detail-obsessed - you follow through on every conversation threadn
- You’ve run WhatsApp or app communities, and you know what makes users come backn
- You’re at ease speaking with Parents, Doctors, and Experts and can hold your groundn

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nBonus if You’ve
nWorked in a startup, maternal/healthcare brand, have built communities, and have an expert onboarding background, are a parent yourself - you’ll know exactly what we mean when we sa

📌 Community Leader (Haryana)
🏢 parentune.com
📍 Haryana