- Provide exceptional customer service to guests, ensuring their needs are met and concerns are addressed promptly.
- Manage front desk operations, including handling guest inquiries, resolving issues, and maintaining accurate records.
- Coordinate with other departments to ensure seamless service delivery and high-quality standards.
- Develop and implement effective communication strategies to enhance guest satisfaction and loyalty.
- Analyze guest feedback and suggest improvements to services and processes.
- Collaborate with colleagues to achieve sales targets, improve performance, and enhance overall guest experience.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Guest Service Associate (Kolkata)
🏢 Taj Safaris
📍 Kolkata
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