Job Summary

The Ocean Freight FCL/LCL Sr. Manager will be responsible for driving, and adjusting as necessary, the Toll Group strategic plan across South India sub-cluster in the following key areas:

- Carrier strategy and relationship - Build and maintain strategic relationships with key global and regional carriers
- Carrier strategy and relationship - Identify new and dependable carriers / NVO that can support Toll in strategic tradelanes or niche markets
- Carrier strategy and relationship - Support Cluster Head of Ocean Freight (ISC) in optimize key trade lanes and product offerings across India especially South India sub-cluster
- Carrier strategy and relationship - Drive carrier performance review, including service reliability, cost competitiveness, and capacity assurance
- Carrier strategy and relationship - Provide the Cluster Head of Ocean Freight (ISC) with local intel, market trends and feedback on carrier performance especially related to challenges and recent Product offerings
- Operational process and execution - Oversee operational performance across the South India sub-cluster, ensuring consistency, efficiency, and service excellence
- Operational process and execution - Drive process improvements, digitalization, and standardization initiatives across Ocean Freight operations in South India sub-cluster
- Operational process and execution - Be involved and drive matters involving escalations, exception management, and claims in Ocean Freight for South India sub-cluster
- Operational process and execution - Lead, coach and develop Ocean Freight teams across South India sub-cluster, creating succession plans, driving engagement and building future leadership capability
- Procurement and Pricing - Lead Ocean Freight sourcing, pricing strategy and commercial response for strategic global, regional and country RFQs originating from South India sub-cluster




- Procurement and Pricing - Utilize market intelligence, digital procurement tools and data analytics to optimize carrier allocation, pricing strategy, trade lane performance and profitability
- Procurement and Pricing - Serve as the primary market intelligence owner for South India sub-cluster, providing insights on carrier strategies, capacity trends, rate movements, market disruptions and competitive developments
- Procurement and Pricing - Develop and manage strategic partnerships with shipping lines, NVOCCs, co-loaders and other ocean freight service providers
- Procurement and Pricing - Drive and manage carrier inventory space allocation and overall capacity planning for South India sub-cluster to balance cost and service delivery
- Procurement and Pricing - Develop and strengthen strategic trade lanes from South India sub-cluster, with particular focus on North Europe, North America, Oceania, Middle East and Southeast Asia markets
- Commercial and Business Development - Participate in customer business reviews, strategic account discussions and key customer presentations to strengthen retention and growth
- Commercial and Business Development - Work closely with South India sub-cluster Commercial teams to drive revenue growth and customer acquisition
- Commercial and Business Development - Support account growth, pipeline development, and conversion initiatives for South India sub-cluster
- Commercial and Business Development - Be part of the solution by aligning with Sales Cluster Head of Ocean Freight (ISC) to drive desired commercial outcomes

You must be entitled to work in India and be prepared to undertake pre-employment checks including a criminal history check and medical.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Ocean Freight FCL/LCL Manager (Chennai)
🏢 Toll Group
📍 Chennai