Job Description
Qualification
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n• B.E./B.Tech in Computer Science / IT / Electronics or equivalent.
n• 3+ years of experience in Server/System Administration, preferably in AI/GPU/HPC infrastructure.
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n Key Skills
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n• Strong knowledge of Linux/Windows Server Administration.
n• Hands-on experience in server hardware troubleshooting and replacement.
n• Knowledge of GPU servers, NVIDIA/AMD GPUs, GPU drivers and AI workloads.
n• Knowledge of storage, RAID, NVMe, networking and server components.
n• Experience in OS installation, upgrades, patching and driver/software installation.
n• Ability to monitor CPU, memory, storage, network and GPU performance. • Good troubleshooting and log-analysis skills
n• Knowledge of BMC/IPMI, BIOS/UEFI and hardware health monitoring.
n• Basic knowledge of HPC/AI environments, CUDA, Slurm/Kubernetes will be an advantage.
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nKey Responsibilities
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n• Provide onsite operational and technical support for AI/GPU server infrastructure.
n• Troubleshoot hardware, OS, driver, application and GPU-related issues.




n• Perform hardware replacement and preventive maintenance.
n• Install/upgrade OS, drivers and software applications.
n• Monitor system health, performance and AI/GPU workloads.
n• Collect logs and performance statistics for troubleshooting and reporting.
n• Maintain daily health-check, incident and activity reports.
n• Coordinate with OEM/L3 technical experts through email and telephone for unresolved issues.
n• Ensure timely escalation and closure of critical incidents.
n• Support RCA and corrective actions for recurring/critical issues.
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nDesired Candidate Profile
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n• Strong analytical and problem-solving skills.
n• Positive communication and customer-handling skills.
n• Ability to work independently at customer locations.
n• Willing to work in 24x7/shift/on-call support, as required.
n• Experience in data center, HPC, AI/GPU or enterprise server environments preferred.

📌 Technical Support Engineer (Noida)
🏢 Netweb Technologies India
📍 Noida