- Provide technical support and assistance to customers via phone, email, or chat.
- Troubleshoot and resolve complex technical issues efficiently.
- Collaborate with internal teams to identify and implement solutions.
- Develop and maintain technical documentation and knowledge base articles.
- Participate in training and development programs to enhance skills and knowledge.
- Analyze customer feedback and suggest improvements to processes and procedures.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Associate Support Engineer IT (Chennai)
🏢 Toppan Merrill
📍 Chennai
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