- Handle customer queries related to personal loans through calls, emails, and other channels.
- Provide accurate information about loan products, eligibility, documentation, interest rates, and repayment terms.
- Assist customers throughout the personal loan application and processing journey.
- Verify customer information and coordinate for required documentation.
- Track loan applications and provide timely status updates to customers.
- Resolve customer complaints and service-related issues professionally.
- Coordinate with credit, operations, sales, and other internal teams for issue resolution.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Customer Service Executive - Personal Loans (Chennai)
🏢 Tata Capital
📍 Chennai
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