We’re looking for an Account Manager - Client Servicing who can own client relationships and take projects from the first brief to successful on-ground execution.
Key Responsibilities:
• Manage and nurture key client accounts
• Understand client briefs and translate them into actionable requirements
• Work closely with creative, production and operations teams
• Prepare proposals, presentations, estimates and event plans
• Take complete ownership of projects from briefing to execution and closure
• Manage project timelines, budgets and deliverables
• Vendor sourcing, coordination and management across different event requirements
• Negotiate with vendors and partners to ensure competitive commercials while maintaining quality
• Coordinate production requirements including fabrication, AV, décor, logistics and other event elements
• Handle corporate gifting and merchandising requirements, including sourcing, customization, sampling, branding and delivery
• Develop and maintain a strong network of vendors and suppliers
• Be actively involved in on-ground event execution
• Handle multiple projects and clients simultaneously
• Identify opportunities to grow existing accounts and generate repeat business
• Ensure smooth communication and an excellent overall client experience
What We’re Looking For:
• 3–5 years of relevant experience in Client Servicing / Account Management within the events or experiential industry
• Strong client communication and presentation skills
• Good understanding of event production, vendor management and on-ground execution
• Strong commercial understanding with good negotiation and costing skills
• Exposure to corporate gifting and merchandising would be an advantage
• Ability to independently manage clients and projects