This job is with TE Connectivity, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ business community. Please do not contact the recruiter directly. At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview The Customer Delivery Experience Advocate plays a critical role in ensuring our strategic customers receive exceptional service across the end-to-end supply chain. This role supports a global network of factories and distribution centers and acts as a bridge between planning, customer service, and commercial teams. You will be responsible for driving visibility, responsiveness, and continuous improvement in delivery performance, with a solid focus on customer segmentation logic and value-based prioritization. Job Requirements Act as the primary advocate for delivery experience for assigned strategic customers (e.g., Platinum accounts). Monitor and analyze delivery metrics (OTD, PDTD, LTE, LTA) and escalate risks proactively.



Own the weekly CDX report process, ensuring timely insights and follow-up with planners. Collaborate with planning, factory, and distribution center teams to resolve delivery issues. Drive adoption of tools such as the Escalation App and Late Reason Code Program. Support implementation of customer segmentation logic and CVP-aligned service levels. Participate in QBRs and customer-facing discussions to represent delivery performance. Identify process gaps and lead improvement initiatives across the supply chain. Ensure documentation and knowledge sharing to support scalable execution. Core Competencies Success mindset : Focused on outcomes, driving strategies and tactics to address gaps, remove blockers and win Structured thinking : Ability to navigate through ambiguity, noise and build a structure around rapid execution Influencer : Drives thought leadership and influences the organization to

📌 SUPPLY CHAIN LEAD (Bengaluru)
🏢 TE Connectivity
📍 Bengaluru