This job is with RWS, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ business community. Please do not contact the recruiter directly. Sales Operations Administrator Job LocationsIN-MumbaiPosted Date3 days ago(17/09/ :05)Job ID of Openings1CategorySales OperationsBanding2 Job Purpose We're looking for a highly organised and proactive Sales Operations Administrator to support the smooth running of our Sales Operations function. You'll play a key role in supporting day-to-day Sales Operations processes, maintaining accurate CRM data, monitoring reports and dashboards, and supporting the processing of sales orders, quotes and contracts. Working closely with Sales and cross-functional teams, you'll help ensure teams have the data and operational support they need to succeed, while contributing to the continuous improvement of reporting,
CRM processes and operational efficiency About Sales Operations The Sales Operations Department provides operational and strategic support to global sales teams and is the critical link between sales and many cross-functional departments. The team works closely with many departments to ensure all activities are completed with a high degree of accuracy. The team has a reputation for high standards and high-quality data provision, and this reputation needs to be maintained at all times. Job Overview Key Responsibilities Support the creation and processing of sales orders, quotes and contracts, ensuring information is accurate and complete. Maintain data integrity within CRM systems by proactively identifying and resolving data gaps and inconsistencies. Monitor sales operations reports and dashboards, working with Sales teams to track deal progress, follow up on purchase orders, and ensure CRM data is accurate and complete. Create, maintain and enhance Salesforce reports and dashboards to provide actionable insights and support operational decision-making. Identify opportunities to improve reportin