About the role
We are looking for a highly detail-oriented, execution-focused, and analytically strong Project Manager to join our online market research operations team. This role is central to the successful delivery of quantitative research studies across global markets, predominantly the US, UK, and international B2B/B2C ecosystems.
The ideal candidate should possess strong end-to-end ownership capabilities across project execution, client servicing, scripting coordination, sample management, data quality validation, and reporting workflows. This is not a coordination-only role — we are looking for someone who understands the operational, logical, and analytical nuances of online research and can proactively drive projects with speed, accountability, and precision.
The role demands high agility, solid multi-tasking ability, operational maturity, and comfort working in a fast-paced environment handling multiple concurrent studies with strict timelines.

Role- Senior Project Manager (Online Market Research Operations)
Location- Gurugram (Work from Office)

Key Responsibilities





End-to End Project Ownership
- Independently manage the complete lifecycle of quantitative online research projects from kickoff to final delivery.
- Ensure projects are launched, monitored, validated, and delivered within timelines while adhering to client requirements and internal quality standards.
- Maintain complete ownership of project execution including timelines, feasibility alignment, scripting coordination, field management, quotas, data checks, tabulation planning, and reporting coordination.
- Drive proactive communication internally and externally throughout all project phases.

Client Servicing & Stakeholder Management
- Serve as the primary operational point of contact for clients during active project execution.
- Interpret client objectives, research intent, questionnaire requirements, and reporting expectations accurately.
- Ensure timely acknowledgement and resolution o

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