Key Deliverables in this role?

Financial Outcomes
- Design and implement a Salesforce-based application strategy aligned with the organisation’s business goals and long-term technology vision.
- Partner with senior leadership, business stakeholders, and technical teams to understand requirements and translate them into scalable solutions that support the defined application strategy.
- Stay current with industry trends, emerging technologies, and best practices to continuously evolve and strengthen the Salesforce application strategy.

Customer Service
- Work closely with development, cyber security, and business teams to ensure solution designs are well aligned, clearly understood, and effectively executed across projects.
- Act as a subject matter expert on design matters by providing practical guidance, recommendations, and decision support to technical teams and business stakeholders.

Internal Processes
- Lead the design and implementation of Salesforce solutions that connect upstream and downstream applications, systems,



and data sources to enable seamless data flow and real-time communication.
- Ensure the DevSecOps process is kept up to date and consistently followed across all relevant activities.

Innovation and Learning
- Research and propose emerging technologies, architectural patterns, and solution approaches that can improve business processes and enhance customer experiences.
- Regularly evaluate the effectiveness of existing designs, identify opportunities for improvement, and implement changes that optimise performance, scalability, and efficiency.
- Lead and mentor a team of developers by providing guidance, encouraging collaboration, and fostering an setting focused on innovation and continuous learning.

Critical success factors for the Role?
- Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field. Advanced degrees and relevant Salesforce certifications are preferred.
- 8–10 years of overall Salesforc

📌 Deputy General Manager – Digital, Salesforce Technical Lead (Bengaluru)
🏢 Tata Consumer Products
📍 Bengaluru