We're Hiring – SMB Hardware Sales Advocate

We are looking for an experienced SMB Hardware Sales Advocate to handle business customers, identify their requirements, and drive direct sales of Microsoft commercial hardware and software solutions.

Location: Bangalore

Experience: 2+ Years

Work Mode: WFO

Shift: Rotational Shifts

Joining: Immediate Joiners Preferred

Must-Have Skills
- Sales / Telesales experience
- SMB / Commercial Customer Handling
- Inbound Voice & Chat Support
- Direct Sales & Sales Conversion
- Customer Need Identification & Probing
- Objection Handling & Negotiation
- CRM / Sales Tools
- Solid Verbal & Written Communication
- Customer Experience & Relationship Management

Key Responsibilities
- Handle inbound calls and chats from SMB/business customers.




- Understand customer requirements and identify sales opportunities.
- Drive sales of Microsoft commercial hardware and software solutions.
- Handle customer queries, objections, and purchase-related concerns.
- Achieve sales, revenue, conversion, and customer satisfaction targets.
- Maintain accurate customer and sales information in CRM.
- Share Voice of Customer/Business feedback for process improvement.

Preferred
- Experience in Technology / 3C Product Sales
- Knowledge of Microsoft Products, Office, Excel, Outlook & Hardware
- Ability to influence decision-makers and build trusted customer relationships.

📌 SMB Hardware Sales Advocate (Bengaluru)
🏢 Innova ESI
📍 Bengaluru